Terms of service
# Terms of Service
## Overview
This website is operated by Wright Parts Direct. Throughout the site, the terms “we”, “us” and “our” refer to Wright Parts Direct. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
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## Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products for any unlawful or unauthorised purpose, nor may you violate any laws in your jurisdiction while using this website.
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## Products & Services
We aim to ensure all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to:
- modify or discontinue products at any time,
- limit quantities,
- correct errors or inaccuracies,
- and update pricing without prior notice.
Product images are for illustrative purposes only. Actual products may vary slightly.
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## Pricing & Payments
All prices are shown in GBP (£) unless otherwise stated.
Payments are processed securely through Shopify and approved payment providers. We do not store full payment details on our servers.
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## Shipping & Delivery
We aim to dispatch orders promptly, but delivery times are estimates only and may vary depending on location, courier delays, and demand.
Wright Parts Direct is not responsible for delays caused by:
- courier issues,
- customs delays,
- weather conditions,
- or circumstances beyond our control.
Customers are responsible for ensuring shipping details are entered correctly.
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## Returns & Refunds
If you are not satisfied with your purchase, please contact us within 14 days of delivery.
Returned items must:
- be unused,
- in original condition,
- and returned with original packaging where possible.
Certain items may be excluded from return for hygiene or safety reasons.
Refunds will be processed once returned items have been inspected.
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## Product Use & Responsibility
Customers are responsible for ensuring products are used correctly and safely.
Wright Parts Direct accepts no liability for:
- incorrect installation,
- misuse of products,
- vehicle incompatibility,
- or damage caused through improper use.
Always follow manufacturer instructions and applicable road laws.
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## Intellectual Property
All website content including logos, branding, images, text, and graphics are the property of Wright Parts Direct unless otherwise stated.
Content may not be copied, reproduced, or distributed without written permission.
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## Third-Party Services
Some services on this website may be provided by third parties including payment providers, apps, or couriers. We are not responsible for third-party service interruptions or policies.
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## Limitation of Liability
To the fullest extent permitted by law, Wright Parts Direct shall not be liable for:
- indirect losses,
- loss of profits,
- loss of data,
- or damages resulting from use of this website or products purchased.
Nothing in these Terms excludes rights provided under UK consumer law.
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## Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Continued use of the website following changes constitutes acceptance of those changes.
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## Contact Information
For questions regarding these Terms of Service, please contact:
Wright Parts Direct
Email: support@wrightpartsdirect.co.uk